Terms of Service

Please read these terms carefully before using our services.

Last updated: December 2024

Acceptance of Terms

By accessing and using Tranzactra services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

Description of Service

Tranzactra provides payment processing services, including but not limited to payment gateway solutions, payment orchestration, and related financial technology services for businesses and financial institutions.

User Accounts

To access certain features of our service, you may be required to create an account. You are responsible for:

  • • Providing accurate and complete information
  • • Maintaining the security of your account credentials
  • • All activities that occur under your account
  • • Notifying us immediately of any unauthorized use

Acceptable Use

You agree to use our services only for lawful purposes and in accordance with these terms. You may not:

  • • Use the service for any illegal or unauthorized purpose
  • • Attempt to gain unauthorized access to our systems
  • • Interfere with or disrupt the service or servers
  • • Transmit any malicious code or harmful content
  • • Violate any applicable laws or regulations

Payment Terms

Payment processing services are subject to the following terms:

  • • All fees are non-refundable unless otherwise specified
  • • We reserve the right to change pricing with 30 days notice
  • • Payment disputes must be reported within 30 days
  • • We may suspend services for non-payment

Intellectual Property

The service and its original content, features, and functionality are and will remain the exclusive property of Tranzactra and its licensors. The service is protected by copyright, trademark, and other laws.

Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the service, to understand our practices.

Service Availability

We strive to maintain high service availability but cannot guarantee uninterrupted access. We may:

  • • Perform scheduled maintenance with advance notice
  • • Suspend services for security or compliance reasons
  • • Update or modify the service as needed

Limitation of Liability

In no event shall Tranzactra be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the service.

Indemnification

You agree to defend, indemnify, and hold harmless Tranzactra and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees).

Termination

We may terminate or suspend your account and bar access to the service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

Governing Law

These Terms shall be interpreted and governed by the laws of the United States, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.

Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: legal@tranzactra.com

Phone: +1 (555) 123-4567

Support Hours: Monday - Friday, 9:00 AM - 6:00 PM EST

Address: Tranzactra Technologies Inc.
123 Financial Plaza, Suite 500
New York, NY 10001, United States